The AFSMI S-Business World Conference is the premier gathering place for services professionals with presentations from leading member companies addressing important topics and sharing best practices. You won't want to miss out on this event. Not only will you have an opportunity to strengthen your business from your AFSMI peers and industry leaders but you will have a chance to learn from our sister associations (SSPA & TPSA) by attending their shared sessions.
Sponsored by Kana
July 24, 2008
11:00am Pacific / 2:00pm Eastern
In this thought-provoking, one-hour webcast we’ll look at some of the Best Practices that can make your E-Mail Response Management System (ERMS) more effective and efficient.
AFSMI Corporate Members enjoy unparalleled access to data and expertise about the services business. Corporate members are entitled to:
-Benchmark your company’s service financials and effectiveness against industry averages and peer groups.
-Inquiry Service. AFSMI Corporate Members can get their individual questions answered by the AFSMI Research and Membership teams.
-Research experts scan existing research and also reach out to other AFSMI Member companies to answer your questions. Receive AFSMI Conferences
TAKE A LOOK..at the NEW digital version of the S-Business journal. Current Issue | Past Issues

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Diagnostic Troubleshooting™ added to Support Staff Excellence customer service training suite.