Industry News Europe

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Carlson Deploys Salesforce SaaS CRM
Salesforce.com, a global provider of on-demand business services and technology, announced that Carlson, a company with brands and services in the global travel, cruise, hotel, restaurant, and marketing industries, has improved its operations and increased productivity of staff in 40 countries with Salesforce Software-as-a-Service (SaaS) CRM and Force.com Platform-as-a-Service (PaaS). Carlson deployed Salesforce across five of its operating groups, including Carlson Hotels Worldwide, Carlson Wagonlit Travel, Carlson Marketing Worldwide, Carlson Leisure Group, and Regent Luxury Group. The company also leveraged the Force.com platform and AppExchange to develop a customized solution to meet its unique business requirements and serve the needs of Carlson’s Salesforce users around the globe. For further details, visit www.salesforce.com or www.carlson.com.

Ness Technologies Wins DMP Project
Ness Technologies, Inc., a global provider of IT solutions and services, has been engaged by the Spatial Information Division of Prague Municipality to implement the Digital Map of Prague (DMP) project. The project includes building a digital map of the Prague area to be used as the reference source for the division’s geographical information systems and flexible, operational digital map management to facilitate ongoing enhancement of quality and content. In its role as integrator, Ness will provide ongoing enhancements and support over the next five years, as well as project management and analytical consulting services for the project as a whole. Ness’ partner in the project is T-Mapy, a GIS provider in the Czech Republic. For more information, visit www.ness.com.

Amic Signs Agreement with Roche Diagnostics
Amic AB, a privately held POC diagnostic company with R&D and manufacture facilities based in Uppsala, Sweden, has been granted a non-exclusive license under patent rights of Roche Diagnostics to commercialize a point-of-care test for NT-proBNP on the European market. Roche Diagnostics offers a range of products in services in all fields of medical testing and technologies and solutions in biomedical research, laboratory diagnostics, and patient self-monitoring. NT-proBNP is a key cardiac marker for a broad array of cardiovascular conditions, including the diagnosis and management of heart failure and risk stratification of patients with acute coronary syndrome. For more information, visit www.amic.se.

Captaris Acquires Océ Document Technologies
Captaris, Inc., a provider of software products that automate document-centric processes, has completed the acquisition of Océ Document Technologies GmbH (ODT), a provider of software and solutions for document capture, text recognition, and document classification. ODT has approximately 180 employees and maintains its global headquarters in Constance, Germany, and its North American office in Bethesda, Maryland. ODT will be renamed and will operate under the name Captaris Document Technologies GmbH. For more information, visit www.captaris.com.

New Products & Services

Hostopia Launches SyncJe for Palm OS
Hostopia.com, Inc., a provider of Web services that enable SMBs businesses to establish and maintain an Internet presence, released their latest wireless mobility data synchronization application, SyncJe for Palm OS. Developed by Nexthaus, Hostopia’s wireless mobility technology unit, SyncJe for Palm OS allows users to wirelessly synchronize data between their Palm OS devices, desktop or mobile computers, and Internet applications such as Web-based e-mail. Users can “sync” their contacts, calendars, notes, and tasks without the use of any device cradles or wires and can set an automatic synchronization scheduler. In addition, the introduction of the Nexthaus Reseller Program, one of three channels through which Hostopia will market the new service, allows VARs, systems integrators, and telecommunication/mobility services professionals to directly market SyncJe software from their Web sites and receive referral commissions from Nexthaus. Visit www.hostopia.com for additional information.

Vettro Announces Support for HP Service Manager 7.0
Vettro, a global provider of mobile on-demand business applications, announced that its Vettro 360 for ITSM will support HP Service Manager 7.0, becoming a mobility solution for the redesigned product. New features from the Vettro product have been designed to enable IT support departments to respond to more incidents per day, improve SLAs, and adhere more closely with ITIL best practices. By adding mobility to the new HP IT Service Management software, Vettro will give customers the tools with which to track, analyze, and respond to the everyday challenges raised by IT support. Updated features will include on-the-spot tracking and the ability to access critical records with alongside incidents, such as related incidents and related asset or configuration item status, ownership, and support histories. For more information, visit www.vettro.com.

SPYRUS and WISeKey Offer Security
WISeKey, a global provider of digital identity authentication and access management solutions, and SPYRUS, Inc., an innovator in highly advanced security products and digital rights management technologies, announced a partnership to supply best-of-breed security solutions to the global electronic commerce marketplace. WISeKey’s Affiliate Network, empowered by the CertifyID product suite with the global root hosted in a secure bunker in Switzerland, is an expanding group of networked international service providers operating at their respective national levels. WISeKey has partnered with the International Telecommunications Union and the WTC to advance the Electronic Commerce in Developing Countries project. The SPYRUS advanced Suite B security products consist of the LYNKS Hardware Security Module for issuing and managing electronic identities, the Hydra PC, and Rosetta security devices. All SPYRUS security devices are RoHS-compliant. Visit www.wisekey.com/company for further information.

New Service Provides Single Internet ID
iDOO.com announced that it is now one of the first European portals to offer OpenID, a new service allowing any Web user to use a single Internet address and to identify themselves on the Web. The principle is as follows: the Web user specifies his/her new identity on the site’s server at www.OpenIdoo.com (available in beta version) and gets it back as a simple URL. The surfer then can add more profiles according to individual Internet needs, for example, Internet search, e-shopping, membership services, information, and so forth. In order to connect to a (compatible) site, the OpenIDOO server automatically checks the Web surfer’s OpenID and connects him/her instantly. Close to 5,000,000 users on iEUROP Web sites are directly affected. In addition to http://www.iDOO.com, its new contributory Web site, iEUROP is going to offer this identification service to all other users in the future. Certain content sites will benefit from security, ease of use, access to reports on personal Web activity, and the availability of several profiles according to Internet use habits. Go to www.idoo.com for more details.

Industry News Makers

NETGEAR Announces CFO Promotion
NETGEAR, INC., a worldwide provider of technologically advanced branded networking solutions, has promoted Christine M. Gorjanc to chief financial officer. Gorjanc joined NETGEAR in November 2005 as vice president of finance and was promoted to chief accounting officer in November 2006. She has managed a finance organization that encompasses worldwide accounting, financial forecasting, treasury, tax, payroll, and credit and collection functions. Prior to joining NETGEAR, Gorjanc worked for over 18 years building and managing finance functions, including serving as vice president, controller, treasurer, and assistant secretary for Aspect Communications Corporation, a provider of workforce and customer management solutions; manager of tax for Tandem Computers, Inc., a provider of fault-tolerant computer systems; and manager of tax operations for Xidex Corporation, a manufacturer of storage devices. For more information, visit www.netgear.com.

Alcatel-Lucent Appoints VP
Alcatel-Lucent announced that Remi Thomas will join the company as vice president of investor relations, responsible for communication with the investment community, including financial analysts, institutional investors, and retail shareholders. This appointment becomes effective as of January 21. Since 2005, Thomas has served as deputy research director at CA Cheuvreux, where he joined in 1996 as a financial analyst, and he has led the firm’s technology sector (telecom equipment providers, semiconductors, consumer electronics), including Alcatel-Lucent and French telecom operators. Prior to this, he focused on the capital goods sector. From 1992 to 1995, Thomas was financial analyst at Cholet Dupont (Credit Lyonnais). For more information, visit www.alcatel-lucent.com.

InterCall Extends Leadership for Collaboration Services
Conferencing and collaboration services provider InterCall announced the leadership team for the forthcoming launch of its Unified Communications offering. Three industry veterans have been brought together to develop and bring to market the next generation of enterprise collaboration services. The team includes Ken Kurz, director of Unified Communications, responsible for the end-user success of Unified Communications deployments; Warren Baxley, senior director of product management and development, building out InterCall’s global infrastructure for integration of new productivity solutions; and Herb Pyles, vice president of strategic business development, acquisition, and integration, developing solutions to help InterCall’s Unified Communications solution optimize and enhance customers’ existing voice and data network infrastructure. For additional details, visit www.intercalleurope.com.

Industry Achievements

NetEconomy Ranked in Chartis RiskTech 100
NetEconomy, a global provider of financial crime management and compliance solutions and a business unit of Fiserv, Inc., announced that the company is ranked as a global top risk technology company for the second year in the Chartis RiskTech 100 report. Chartis Research, an analyst firm for the risk technology marketplace, recently released its annual global rankings for 2007 of the top 100 risk technology vendors. This study selected and ranked the top risk technology firms on the basis of a comprehensive sweep of the marketplace and a detailed assessment methodology covering functionality, core technology, organizational strength, customer satisfaction, and market presence. Visit www.netpractice.org or www.fiserv.com for further details.

Compunetix Leaders Win TeleSpan Pace Award
Compunetix announced that Dr. Giorgio Coraluppi and Gerard Pompa are the recipients of Elliot Gold’s teleconferencing industry analysis firm TeleSpan’s 2007 Pace Award, which honors collaboration professionals who have a definitive positive impact on shaping the industry. Dr. Giorgio Coraluppi, president and CEO, founded the Compunetix group locally in 1968 and has fused his passion for the technology of cooperation with extensive electronics expertise to establish the voice conferencing manufacturer. Mr. Gerard Pompa, vice president and division manager for the organization’s Communications Systems Division, has acted as a visionary for the future of collaboration, leading the product development and building relationships that have helped pave the way to Compunetix’s success. The Pace Award is reserved for teleconferencing professionals who have made more than a decade of contributions to the industry. Visit www.compunetix.com or www.telespan.com for more information.

SunGard’s BancWare Receives Award
SunGard, a provider of software and processing solutions designed to help information-dependent enterprises of all types ensure the continuity of their business, announced that its BancWare solution for integrated risk and performance management has been voted the number one asset and liability management (ALM) provider in Risk magazine’s annual technology rankings. Illustrated by the introduction of this dedicated category to the 2007 Risk rankings, ALM is now recognized as an important component of risk management, reflecting the advancements in industry best practice. SunGard’s BancWare ALM offering provides multidimensional analysis of the balance sheet, incorporating interest-rate risk, income simulation, and market valuation modeling. The rankings were based on functionality, usability, performance, return on investment, and reliability. Visit www.sungard.com for further details.

Amphire Receives IT Industry Award
Amphire Solutions, a software-as-a-service (SaaS) provider of technology solutions for the foodservice industry and institutional supply chains, announces that its U.K. business, Makella, acquired in August of this year, has been honored by the British Computer Society with an IT Industry Award. Acknowledged for its organizational excellence within the consumer goods and services industry, Makella receives the award in partnership with customer Thistle Hotels. The company’s SaaS solutions enable and oversee Thistle Hotels’ e-purchasing requirements. Further details are available at www.amphire.com.

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