Industry News Worldwide

Business News

Dynamic Network Factory Launches PS Business Unit
Dynamic Network Factory, Inc. (DNF), a maker of high-performance network attached storage, storage area networks, RAID, and iSCSI systems, announced the launch of its Professional Services Business Unit. The DNF Professional Services team, made up of an experienced team of IT and storage professionals, is available to serve as the cornerstone for IT projects ranging from evaluating an existing environment and assessing data storage management needs to technology selection, deployment, and monitoring. Specifically, DNF’s services will focus on multivendor storage infrastructure, server virtualization, application deployment, project management, disaster recovery, and business continuity. In addition, staff will provide training in areas such as remote management, data replication, data security and protection, data migration, performance and reliability testing, storage and server consolidation, and traditional installation services. For more information, visit www.DNFcorp.com.

Agfa HealthCare Awarded Premier Contract
Agfa HealthCare, a provider of IT-enabled clinical workflow and diagnostic imaging solutions, announced that it has been awarded a new three-year, multi-source contract by Premier Purchasing Partners, L.P., the group purchasing unit of the large healthcare alliance Premier Inc., to provide enterprise image management solutions (EIMS) and services to the alliance’s more than 1,500 member hospitals and 49,000 other healthcare sites. Agfa HealthCare’s EIMS is a highly integrated enterprise infrastructure that allows each professional within the healthcare enterprise to work according to their own individual requirements, simultaneously sharing information and maintaining a seamless workflow between clinical departments. IMPAX RIS (Radiology Information System), PACS (Picture Archiving and Communications System), and reporting solutions will also be available to members under this contract. For further details, visit www.agfa.com or www.premierinc.com.

ServicePower Wins Circuit City Contract
ServicePower, a global developer and supplier of service chain optimization software, announced a contract with Circuit City, a brand-name consumer electronics retailer. ServicePower has been contracted to provide Circuit City with a software as a service (SaaS) solution in efforts to increase productivity and reduce costs within their services business. The SaaS solution includes SERVICEMobility to dispatch jobs out to the technicians along with GPS monitoring and navigation technology. Circuit City’s firedog services, which provides professional PC, mobile electronic installation, and home theater installation services, will benefit from the full solution as rollout reaches completion. For more information, visit www.servicepower.com.

Industry News Makers

Metrix Announced Board Additions
Metrix, a service life-cycle management software company, announced the appointment of JoAnne Brandes, Steve Mayer, and Johann Senaratna to its board of directors. JoAnne Brandes, a retired senior executive with S.C. Johnson & Son Inc., most recently served as executive vice president, chief administrative officer, and general counsel for JohnsonDiversey Inc., a worldwide manufacturer of industrial cleaning solutions. Steve Mayer is a partner with Milwaukee-based Promontory Point Capital, an investment banking firm specializing in advising, structuring, and financing privately held businesses. Previously, Mayer headed JPMorgan Chase’s mid-market commercial lending division and held similar positions at M&I, Wells Fargo, and LaSalle Bank. Johann Senaratna is a founder and director of Creative Solutions, a software development outsourcer located in Sri Lanka. Previously, he was the group controller of the global enterprise applications company IFS, a role he took on after having served as CFO for the company’s Asia Pacific Region. For more information, visit www.metrix.com.

Ness Technologies Appointment
Ness Technologies, Inc., a global provider of information technology services and solutions, announced the appointment of Holly Ripley-Boyd as executive vice president and chief marketing officer. Ripley-Boyd will be responsible for the company’s corporate marketing operations globally. She joins Ness Technologies from Symphony Services, a provider of product engineering outsourcing services, where she led the company’s marketing efforts. Prior to Symphony, she held leadership roles with global professional services and high-technology-focused companies such as former Novell, Inc. affiliate Celerant Consulting, Arthur D. Little, and Digital Equipment Corporation. For more information, visit www.ness.com.

DMetrix Hires COO
DMetrix, Inc., a provider of microscopic imaging instrumentation solutions and technology for telepathology and other applications, announced that Lloyd J. LaComb, Jr., Ph.D. has joined the company as a board member and chief operating officer. Dr. LaComb most recently served as senior vice president of technology for Veeco Instruments Inc., where he has worked since 1997. Prior to joining Veeco, he held technical and management positions of increasing responsibility at Tencor Instruments and Prometrix, Inc., both now part of KLA-Tencor. For more information, visit www.dmetrix.com.

EDS Elects Chairman
EDS announced that its board of directors has elected Ron Rittenmeyer chairman of the board, effective December 31, 2007. He will also retain the titles of president and chief executive officer. Rittenmeyer joined EDS in 2005 as executive vice president of service delivery and was later promoted to chief operating officer. In December 2006, he was appointed president and chief operating officer and served in the role until September 1, 2007, when he was named to his current position of president and chief executive officer. EDS is a global technology services company delivering IT and business outsourcing services and solutions to its clients. Learn more at www.eds.com.

Fujitsu Hires CLSI Business Unit VP
Fujitsu Microelectronics America, Inc. (FMA) announced that semiconductor industry veteran Steve Della Rocchetta has joined the company as vice president of the CLSI Business Unit. Based at FMA’s U.S. headquarters in Sunnyvale, California, Rocchetta is responsible for day-to-day operations of FMA’s ASIC, COT, and COT+ business, sales, and account management activities in the Americas. He has more than 30 years of experience in the industry. Prior to joining FMA, he was executive vice president of worldwide sales and marketing at Silterra, a foundry supplier based in Malaysia. He also has held executive sales positions at Chartered Semiconductor and ESM Ltd. and has 18 years of experience in various management positions. For additional details, visit us.fujitsu.com/micro.

Industry Awards & Achievements

Perimeter eSecurity Receives Industry Recognitions
Perimeter eSecurity, a provider of on-demand security services, announced that it ranked Number 15 in Deloitte & Touche’s Technology Fast 50 Program for the state of Connecticut. This high ranking qualified the company for placement on Deloitte’s North American Technology Fast 500 ranking as well. The company also announced that it ranked as the 31st fastest growing security company in Inc. magazine’s first-ever Inc. 5,000 list of the fastest growing private companies in the U.S. Perimeter also was recently positioned by Gartner in the Visionaries quadrant of the “Magic Quadrant for MSSPs, North America, 1H07” report. For more information, visit www.perimeterusa.com.

NextNine Ranked among Deloitte Israel Technology Fast 50
NextNine, a global provider of unified remote support automation solutions, announced its placement on the 2007 Deloitte Israel Technology Fast 50, a ranking of the 50 fastest growing technology companies in Israel. In determining this select group, Deloitte reviewed fiscal year revenues over five years (2002-2006), calculated the revenue growth percentage over five years, and compared the growth of technology companies. NextNine designs its solutions to allow vendors and their partners to efficiently meet the demand for support while increasing customer satisfaction and reducing support costs. The company’s solutions are used in a range of industries including telecom and broadband, financial information systems, healthcare information systems, VoIP, industrial automation, and enterprise software and hardware. Visit www.NextNine.com for further information.

VSI Customer Recognized for Service Chain Excellence
Vertical Solutions, Inc. (VSI), a developer of customer experience management software, announced that its customer, ACCO Brands Corporation Document Finishing Group, which includes the GBC brand, received an Aberdeen Achievement Award for Service Chain Excellence during the Aberdeen Group Chief Service Officer Summit. GBC replaced its pager and phone-based technician support system with a Web-based mobile application, PowerHelp, from Vertical Solutions, and since its deployment in 2006 has resulted in a reduction in overall time spent on service calls, a reduction in service costs, and an increase in services revenues without adding field staff. This award is presented to recognize a company that understands the performance impact of value-chain activities and that has demonstrated proven excellence in financial, operational, and customer-centric activities. For more information, visit www.VSI-Powerhelp.com.

Benchmark Communications Garners Awards
Judith E. Glaser was named to the Executive Excellence Publications list of “100 Thought Leaders on Leadership,” and her firm, Benchmark Communications, Inc., was named “One of the World’s Top Small Firms in Leadership Development.” Glaser has been providing consulting and coaching to corporate clients for over 30 years. She is the author of two best-selling business books, Creating We: Change I-Thinking to We-Thinking & Build a Healthy, Thriving Organization, and The DNA of Leadership. In addition to her business books, she offers customized leadership summits and “Culture Scanning Technology and Online DNA Assessments” as resources for building leadership, culture, and organizational engagement. The award recognized Glaser as a pioneer in the field of leadership. For further details, visit www.creatingwe.com.

New Products & Services

Allegiance Launches Professional Services
Allegiance, Inc., a provider of enterprise feedback management solutions, introduced Professional Services, a team of loyalty and engagement experts who work with companies to provide comprehensive implementation guidance, customer support, education training, and best-practices consulting for the Allegiance Engage platform. The Allegiance Engage platform was created to help companies gather and respond to customer and employee complaints, comments, and suggestions in real time and use leading indicators and predictive technology to tie soft data to hard business outcomes. Allegiance Professional Services will work closely with customers through every phase of their engagement initiatives to help them achieve the full potential of Allegiance technology, including revealing and understanding the behavioral drivers behind employee and customer feedback and using the information to guide their business decisions. Additional information can be obtained at www.allegiance.com.

New Quote Import Tool
Tigerpaw Software, Inc., a developer of IT business management software, announced the release of its new Quote Import tool, designed to provide users with the ability to quickly and easily import a quote spreadsheet from a manufacturer-specific configuration directly into Tigerpaw without any manual entry. Users can compile the imported quote to include the quantity, ID, description, total number, and price directly from Tigerpaw. In addition, the tool offers the capability to assign a quote in Tigerpaw to multiple service orders (new in version 10.6), generate a personalized proposal from a quote (new in version 10.6), and assign items on a quote to a phase or project stage (new in version 10.6). Further details are available at www.tigerpawsoftware.com.

Project Clock v9
CyberMatrix Corporation announced the release of version 9 of Project Clock, a project-time recording and time-billing software application. Project Clock is useful for consultants, lawyers, engineers, contractors, project managers, or anyone else who must accurately track the time spent on different projects. The most significant change in version 9 is the complete rewrite of the Project Clock Web edition. The database engine and reporting engine also have been updated. Project Clock CE now supports Windows Mobile 6 and square screen devices. Project Clock has several different editions to accommodate the needs of various customer types: Standard, Pro, Client/Server, and Web. Project Clock Palm runs on handheld computers running PalmOS, and Project Clock for Pocket PC runs on handheld computers running Windows CE or Windows Mobile. More information is available at www.cybermatrix.com.

Enhanced Customer Suite
Ventyx, a private software provider to the utility industry worldwide, announced general availability of the company’s customer information system (CIS)/billing solution, Customer Suite 4.1. The new release offers numerous key enhancements to the charge calculation, billing, and service-order generation processes, as well as improvements to the user interface—key enhancements in high demand in the energy and utility industry. Among the improved features are flexible charge calculation, security and data encryption, flexible billing, and flexible service-order management. For more information, visit www.ventyx.com.

Industry News Worldwide

News & Updates