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Industry News Worldwide

News Makers

 

Iron Mountain Hires New CTO
Iron Mountain Incorporated, a global provider of information protection and storage services, announced that Fred Engel has joined Iron Mountain Digital as the chief technology officer. Engel will be responsible for the strategy and development of Iron Mountain Digital’s comprehensive suite of data protection and e-records management software and services. With more than 30 years of corporate strategy and product development experience, he most recently served as executive vice president and chief technology officer for Concord Communications until it was acquired by Computer Associates in 2005. He was previously the vice president of engineering at Technology Concepts/Bell Atlantic. Visit www.ironmountain.com.

SRA Appoints VP, Government Affairs
SRA International, Inc., a provider of technology and strategic consulting services and solutions to federal government organizations, announced that Charles (Chuck) Brooks has joined SRA as vice president, government affairs. He will be the senior corporate executive responsible for maintaining effective relations between the company and the U.S. government. Brooks also will manage SRA’s political action committee. Brooks has more than 20 years of government and legislative experience. He most recently served as director of legislative affairs for the Science & Technology Directorate within the Department of Homeland Security. He also has served as president of Brooks Consulting International, a government relations, investment banking, and public affairs firm. Visit www.sra.com.

Verizon Wireless Names Senior VP and CTO
Verizon Wireless announced that Anthony Melone, a seasoned telecommunications executive, has been named senior vice president and chief technical officer. Formerly vice president of the company’s network operations, Melone has assumed full responsibility for heading the team that supports the technology, architecture, planning, design, and operation of the coast-to-coast wireless voice and data network. He will be responsible for managing the company’s intensive network capital investment program to enhance and expand the company’s nationwide wireless network. Visit www.verizonwireless.com.

 

Technology/Industry News

 

Metrix Automates New York City Buildings Inspection Process
Service management and mobile field service software solutions provider Metrix announced that the New York City Department of Buildings will use Metrix service automation software to automate their inspection process. As part of the Buildings Field Inspection Recording and Scheduling Technologies project (B-FIRST), the Department of Buildings (Buildings) will use Metrix 5 software to schedule inspections and route inspectors throughout the city. Metrix’s software will give Buildings full end-to-end support for inspection scheduling, inspector assignment and routing, recording of results, and displaying them on the Web. For more information, visit www.metrix.com.

Intermec and Infolinx Help Streamline Records Management
In efforts to help meet HIPAA compliance and improve efficiency, Capital Health System announced that it has implemented a file-tracking system using a healthcare records management solution from Infolinx Systems Solutions and passive UHF RFID technologies from Intermec. Capital Health System is a 589-bed acute-care and teaching hospital located in Trenton, New Jersey. The RFID-based solution was implemented in its Sleep Centers to manage the 5,000 patient files in use there. The system is a comprehensive records solution that tracks patient files from beginning to end, including a records retention program. Infolinx also consolidated three patient databases into one, improving Capital Health System’s ability to manage and access data. For more information, visit www.intermec.com or www.infolinx.com.

Edentify Enters Healthcare Market with Resource One Agreement
Edentify Inc., a provider of identity management and data analysis solutions, announced its cross-marketing and referral agreement with Resource One, a technology solutions provider headquarted in Columbus, Ohio. Under the terms of the agreement, Resource One will market Edentify’s IDScreenT software to its clients, which include some of the largest hospital networks nationwide, as an added layer of company security protection. With this technology, hospitals can measure employees and enrollees, identity fraud risk, and help prevent the devastating effects that fraud can inflict on their organization. Resource One will also market each of Edentify’s solutions to its retail and financial clients, and Edentify will market Resource One’s DeviceWall technology to its customers as a solution for protecting corporate and personal databases from intrusion and theft. For additional details, visit www.rocs.com or www.edentify.us.

 

Industry Achievements

 

Primavera Awarded for Customer Service
Business solutions software company Primavera Systems, Inc. announced that it has received the Omega NorthFace ScoreBoard Award for superior customer satisfaction for the sixth year in a row, qualifying this year in the area of technical support. Representatives from Omega Management Group Corp. presented the annual award at the SCORE 2007 conference held in June. Omega established the NorthFace ScoreBoard Award in 2000 to recognize companies that exceed customer satisfaction. It measures overall customer satisfaction in areas such as technical support, field service, sales process, customer service, product quality, account management, and training. In 2006, Omega evaluated more than 165 initiatives from over 75 companies in the U.S. and abroad. Visit www.omegascoreboard.com or www.primavera.com for further details.

Newark Honored by WAGO
Newark, part of the global Premier Farnell Group and a multi-channel, high-service electronics distributor supporting millions of engineers and purchasing professionals across the Americas, announced that it has been honored as WAGO’s 2006 Distributor of the Year. The award recognizes Newark’s outstanding achievements in developing and maintaining customers throughout the 2006 sales year for the worldwide provider of spring pressure connection technology. Newark also was recognized for offering WAGO customers the most up-to-date procurement options, such as e-procurement, as well as industry-leading technical support. Visit www.newark.com for additional information.
                                                                                    
CenterBeam Names PointClear Partner of the Year
Sales and marketing strategies firm PointClear, LLC announced that it has been named 2006 Partner of the Year by CenterBeam, a provider of outsourced IT services. This is the fourth consecutive year that PointClear has achieved the distinction. PointClear provides sales and marketing strategies, including database marketing services, that are designed to enable organizations to generate greater revenue from their direct marketing campaigns while adding efficiency to lead-management functions. PointClear’s marketing strategies and tactics delivered 25 percent of new customers, 55 percent of closed business, and a 10:1 ROI for CenterBeam in 2006. PointClear’s sales and database marketing services drive revenue by helping CenterBeam to identify and target its higher value sales prospects--those companies most likely to outsource their IT services.Visit www.centerbeam.com or www.pointclear.com for more details.

deCarta Receives the Nucleus Research Technology ROI Award
InvisibleCRM, the technology provider of tools engineered to bridge the gap between enterprise and personal productivity applications, announced that IT research and advisory services provider Nucleus Research has selected InvisibleCRM customer deCarta as a 2007 Technology ROI Award winner. deCarta achieved a 5,653 percent return on investment, Nucleus Research determined, by implementing InvisibleCRM’s SalesDesktop, an MS Outlook integration for Salesforce. deCarta implemented InvisibleCRM in response to the challenge they experienced in getting users to adopt their CRM system instead of staying with their desktop systems. By “invisibly” synchronizing the MS Outlook and desktop with the Web-based CRM, InvisibleCRM effectively bridged that gap. As a result, deCarta dramatically increased user productivity and adoption, improved data quality, and raised the visibility of their sales operations. For more information, visit www.NucleusResearch.com.

 

New Products & Services

 

The TAS Group Launches Dealmaker QuickStart for Oracle’s Siebel CRM
The TAS Group, a worldwide provider of sales effectiveness solutions, announced Dealmaker QuickStart for Siebel CRM (QSS), a software toolkit to accelerate the integration of Dealmaker with Oracle’s Siebel CRM. Using the prepackaged integration utilities, organizations that use Siebel CRM can now set up Dealmaker and quickly configure the technical conversation between Dealmaker and Siebel to deploy a sales effectiveness application that is both fast and secure. When Dealmaker is integrated with Siebel, sales organizations can see increased user adoption through faster application response time and intuitive user interface, increased sales effectiveness through in-built Target Account Selling methodology, increased return on CRM and sales training investments, and increased sales forecast accuracy. More information can be found at www.thetasgroup.com.

Ventyx Unveils Asset Suite 6.0
Service delivery management solutions provider Ventyx announced the general availability of the newest release of its enterprise asset management (EAM) solution, Asset Suite. Release 6.0 of Asset Suite delivers key enhancements to its feature set for managing work and assets, safety and compliance, and the maintenance supply chain for clients in asset-intensive industries. Through a new release of its services-oriented Foundation Architecture, the solution also provides enhanced flexibility for easily tailoring its features and navigation to the unique needs of specific organizations and a more diverse set of users. Among the numerous enhancements to Asset Suite 6.0 are new features in the key areas of work management, supply chain management, library of tailored pages, Web service catalog, usability, and internationalization. For more information, visit www.ventyx.com.

Sales Opportunity Tracking without Sales Staff Input
Market2Lead, a provider of software-as-a-service B2B automated marketing solutions designed to accelerate demand and revenue growth, announced a new feature in the Summer 2007 release of Market2Lead on-demand marketing automation software designed to provide automatic opportunity stage tracking by mining contact marketing activities. The opportunity tracking function is developed to allow marketers to generate accurate ROI data for marketing campaigns, regardless of the actions of sales representatives. Market2Lead’s Summer 2007 release also includes many other new features, including greater control over how data from campaigns is stored in sales force automation systems. More information is available at www.market2lead.com.

Valtech Offers OnDemand Services
Valtech, a software and product development solutions provider focused on helping clients achieve and sustain business agility, announced the development of its OnDemand services. The software was developed in response to the issue of increasing commoditization of products and services that has created a backlog of work requiring critical software enablement, further taxing already overworked IT teams. The complexity of the backlog items makes it impossible to rely on traditional staff augmentation models. Valtech offers three modular OnDemand services--Software OnDemand, ValueStream OnDemand, and Performance OnDemand--that can be used separately or in concert to help ignite and fuel organizational transformation. For more information, visit www.Valtech.com.