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Contact:
Diane Brundage, SVP Marketing & Volume Operations
TPSA
(408) 354-7136
dbrundage@tpsaonline.com

AFSMI Welcomes Xerox, FujiFilm, FujiGraphics, Oce, Mettler Toledo and Ethicon as New Corporate Members

 

SAN DIEGO, Jan. 7, 2008 – The Association for Services Management International (AFSMI) has announced that document imaging and management leaders Xerox, FujiFilm, FujiGraphics and Oce, precision instrument manufacturer Mettler Toledo, and global medical device provider Ethicon have joined the association as corporate members.

“These companies are the best and brightest in their respective fields and are well-known for their service excellence, so it is with great pleasure that we welcome them and their employees to AFSMI. It’s a significant validation of our new direction that these leaders recognize the high value and benefits they’ll receive from corporate membership,” said John Schoenewald, executive director of AFSMI.

“In turn, we look forward to their contributions and input that will help all of our members drive the vitality and growth of their service organizations,” said Schoenewald.

The AFSMI Corporate Membership Program offers a range of programs and services designed to assist member companies in achieving the highest levels of operational excellence and customer satisfaction and loyalty. New industry benchmarks, based on over 100 key performance indicators, are available 24/7 via the web. Corporate members have immediate and unlimited access to the latest information and research through AFSMI Publications, the member-only areas of the AFSMI website and access to advanced programs like the AFSMI Excellence in Service Operations program.

Xerox Corporation (NYSE: XRX) is the world's leading document management technology and services enterprise. A $16 billion company, Xerox provides the document industry's broadest portfolio of offerings.

FujiFilm is a global leader in imaging and photography-related business and FujiGraphics is its Canadian graphics division. Fujifilm Canada is Canada’s leading single source for integrated pre-press to press room solutions, offering seamless end-to-end services, products, and support.

Océ N.V. is a leading international provider of digital document management technology and services. The company's solutions are based on Océ's advanced software applications that deliver documents and data over internal networks and the Internet to printing devices and archives – locally and around the world. Supporting the workflow solutions are Océ digital printers and scanners, considered the most reliable and productive in the world. Océ also offers a wide range of display graphics, consulting and outsourcing solutions.

Mettler Toledo (NYSE: MTD) is a global manufacturer and marketer of precision instruments for use in laboratory, industrial and food retailing applications. In addition to its broad product offering, Mettler Toledo has one of the largest global sales and service organizations among precision instrument companies.

Ethicon has been a leader in surgical sutures (stitches) for more than 100 years, and has expanded into wound management, women's health, and cardiovascular surgery. Four business units operate separately under the Ethicon umbrella, yet share the synergy of being not only part of Ethicon, but of Johnson & Johnson, the world's most comprehensive and broadly based manufacturer of healthcare products.

 

About AFSMI
Founded in 1975, the Association for Services Management International (AFSMI) is the global leader in helping service professionals and field services organizations deliver more value for their customers. AFSMI members range from major Global 2000 companies to smaller, regional players and individual service professionals. AFSMI is internationally recognized for its 30 years of experience delivering service industry research, training and education programs, and industry events. For more information,or to join AFSMI, visit www.afsmi.com.

 

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