The Association for Services Management International

  

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AFSMI Membership

 

Technology Services Forum:
An Online Community that is "All Things Technology Services"


research:
afsmi 2009 Member
Technology Survey

Corporate Member Only

The Services Innovation Gap
Corporate Member Only


NEW AFSMI COURSE TURNS TECH REPS INTO SUPER SLEUTHS

Diagnostic Troubleshooting™ added to Support Staff Excellence customer service training suite.

AFSMI SERVICES BENCHMARK PORTAL
Submit your data today and schedule your Benchmark Assessment
 

AFSMI webcasts


 

upcoming WEBCASTs

Social Media in Context: A Strategy for Technology Services
february 11, 2010
REGISTER NOW

 

 

ON-DEMAND WEBCASTS:
The SErvice 50 Q4 09
LISTEN NOW

 

The Europe SErvice 20
Listen NOW



Value Added Services: A Game-Changing Example from Medical Technology

LISTEN NOW (Member Only)

 

The Service 50 Q3 2009

LISTEN NOW (Member Only)

Leveraging Surveys to Improve Customer Retention

LISTEN NOW
 

INDUSTRY BLOGS

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